1. Purpose and Scope of Information Collection

Alphanet Cable collects personal information from customers including but not limited to:

  • Full name

  • Phone number

  • Email address

  • Company name

  • Contact address

  • Inquiry or quotation request details

Information may be collected when customers:

  • Submit contact forms

  • Request quotations

  • Register to receive information

  • Contact us for product or technical consultation

2. Purpose of Using Information

Customer information is used for the following purposes:

  • Providing product and service consultation

  • Sending quotations upon request

  • Technical support and customer care

  • Sending promotional information or product updates

  • Improving website performance and service quality

We are committed to not selling, exchanging, or sharing customer personal information with third parties for commercial purposes without customer consent.

3. Information Retention Period

Customer personal information will be stored until:

  • The customer requests deletion of their information
    or

  • The company no longer needs the data for operational purposes

4. Commitment to Personal Information Security

Alphanet Cable is committed to protecting customer personal information in accordance with applicable data protection laws and regulations.

We implement appropriate technical and security measures to:

  • Prevent unauthorized access

  • Protect data from loss or leakage

  • Ensure the safety of customer information

However, no method of data transmission over the Internet is completely secure. Therefore, we cannot guarantee absolute security in all circumstances.

5. Cookies and Tracking Technologies

Our website may use Cookies to:

  • Remember user preferences

  • Analyze website traffic

  • Improve website performance

  • Support advertising and marketing activities

Users may disable Cookies through their browser settings.

6. Customer Rights Regarding Personal Data

Customers have the right to:

  • Request access to their personal data

  • Request correction of inaccurate information

  • Request deletion of personal data

  • Opt out of marketing emails

For any requests regarding personal data, please contact us using the information below.

7. Contact Information

ALPHANET CABLE

Website: https://alphanetcable.com/

Email: info@alphanetcable.com

Hotline: 0969 697 385

Address: No. 2, Nguyen Hoang Street, Liem Ward, Hanoi, Vietnam

8. Policy Updates

We reserve the right to update this Privacy Policy at any time to comply with legal requirements and business operations.

Any updated version will be published directly on our website.